Webinar: Real World Resiliency - Constructive Customer Service
Wednesday, October 22 @ 2 to 3:30 p.m.

In this interactive and upbeat workshop, we will consider how patron expectations have been reshaped over the past 20 years.

Presenters: Alicia Collumbell & Nicole Scherer

Register here: https://clrc.org/event/webinar-real-world-resiliency-constructive-customer-service/